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Table 4 Analysis results of key activities

From: An activity theory analysis of boundary objects in cross-border information systems development for disaster management

Activity

Subject

Instruments

Environments (i.e., Community, Division of labor, Rule)

Outcome

Contradictions to be resolved

   

(Later became B.O.)

Transformation of cross-border governance structure (2001–2004)

Initial partners of VIKING Alliance

Project meetings (physical)

Dutch side: The Province of Gelderland and some regional agencies (e.g., fire depts., water boards, etc.)

New governance structure of VIKING Alliance (2004, February)

  

Lobbying

  

→Participation and resources to perform all expected collaboration activities

  

German side: The Region of Düsseldorf.

→Expanded & mandated participation

→Authority to mobilized all stakeholders

  

The Province of Gelderland coordinates other Dutch partners, while Region of Düsseldorf represents Water Mgmt. and (non-member) German agencies in the region.

→Symmetric distribution of authority and control across the border

   

The roles of Police, municipalities, and ambulance services cannot be covered by the initial partners.

 
   

Agencies in one country must be controlled by a higher authority in the same country, but there was no clear hierarchy set for the Alliance.

 

Development of IS for DM collaboration (2005, May-November)

Transformed VIKING Alliance (esp. steering committee)

Project meetings (physical) with the end-user groups and key stakeholders

An expanded set of alliance partners with incompatible IS.

FLIWAS (version 1 was first released in November 2005)

→Exceedingly fragmented ISs

 

Decentralized/unorganized info sharing

All partners in one country are now under the leadership of a single program manager in that country.

-First possibility of cross-boundary information sharing

→Need to support agencies in two countries/languages

 

EU Funding secured by the transparent governance structure

 

-Awareness of the potential of DMIS for effective flood management

→The deployment, access, and use of the IS must be easy for the large number of partners

 

ISD feasibility study

 

-VIKING Cockpit (first online release in June 2006)

Development of IS for ISD Collaboration

Increasing number of alliance partners (e.g., the Dutch National Ministry of Internal Affairs)

→Efficient cross-border info sharing, knowledge/project management for collaborative ISD

(2006, January-June)

 

+

Prospect of extended funding by the European commission

Easy access to & evaluation of DM IS (FLIWAS online version)

→Inadequacy of physical project meetings for the large stakeholders

 

Advanced knowledge/project management technologies

  

→Inadequacy of decentralized information sharing among the large stakeholders

 

Existing Internet infrastructure

  

→Need easier access to FLIWAS

 

FLIWAS (web-invoked light version)

  

Institutionalization of regular field exercises (November 2005-May 2009)

Increasing number of alliance partners & other stakeholders (spectators, potential partners/adopters/investors)

Cross-border DM

→Need to evaluate the performance of cross-border DM collaboration, information sharing, and DMIS

 

+

Prospect of commercialization (consultation and software delivery) to other countries in Europe

Exercises (HAGAR exercises in 2005, HELGA exercises in 2006 ROAR exercises in 2008)

Need to demonstrate and promote the program for continued support

 

FLIWAS

 

→Demonstration of the successful progress & justification of the collaboration program

  

VIKING Cockpit

 

→Empirical test and improvement of collaborative DM IS (FLIWAS) & DM performance

  

Performance metrics

 

→Stronger sense of community/partnership

  

Independent consultants

  
  

Academic researchers

  
  

Exercise planning, advertisement, promotion